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Want the News to Unite People? Let Them Report It

This story was originally published by Reasons to be Cheerful

8 min read

Every few weeks, Jackie Jantzi sits in on school board meetings in Akron, Ohio, taking notes on her laptop. Afterward, she polishes a summary of what happened, to be published online, free for anyone to read.

Jantzi is there working for local news website Signal Akron, but she isn’t a professional reporter. She’s one of hundreds of city residents deployed by the news outlet to record what happens at local government meetings, through a program called Documenters. The write-ups they produce don’t just help the news outlet cover far more than would otherwise be possible with its staff of six reporters; they also create a public record where Akronites can follow the nitty gritty of the local decisions shaping their community.

“National politics feels like you have zero power, you know? It just feels so big and out of your hands,” Jantzi says. “But any sort of civic engagement, like Documenters or even getting to know your neighbors, gives you a little bit of power locally.”

As thousands of local news outlets have shrunk or shuttered, many Americans have lost reliable sources of information about municipal budget negotiations and school board votes. In their stead, national news has comprised a larger share of the public’s media diet, drawing attention to partisan divides and widening political polarization. By spotlighting community level issues, local news sources are finding ways to invigorate interest around what’s happening in their communities, helping people to refocus on public decision-making in their own backyards — which tends to fall less along the national red-blue divide.

A Documenter on assignment in Chicago. Credit: City Bureau

“When people have a chance to be able to talk about politics with nuance, to talk about how decisions that are being made in government affect their neighborhoods and communities, it drastically changes the types of conversations that folks have about things like health care, like access to food, like immigration,” says Max Resnik, who is helping to grow a network of 25 local Documenters programs across the country.

Local news has suffered for the last three decades amid competition for attention — first from cable news, then the internet and now social media, explains Johanna Dunaway, a professor of political science at Syracuse University. As revenue dropped, outlets invested less in their newsrooms, leaving diminished staff capacity to report on towns and neighborhoods. In 2002, for every 100,000 Americans, there were 40 journalists covering local news. Today, the rate works out to 7.8.

In many places, entire outlets have disappeared. Almost 40 percent of local newspapers have closed since 2005, and about one in seven Americans now live in counties with only one or no source of local news.

Those closures have been shown to have a significant effect on political division. In a study assessing the relationship between newspaper closures and polarized voting, Dunaway and colleagues found that split-ticket voting — when people vote for candidates of different parties on the same ballot — decreased by a small but notable 1.9 percent in communities that had lost a newspaper before the 2012 election.

A factor driving polarization, she explains, is that Americans’ attention has shifted to the national stage. “Most of the political news stories are framed in terms of the parties waging wars against each other,” says Dunaway, “whereas local news is more about the issues that face your school district, your garbage collection, the potholes, traffic — things that are less partisan in nature.”

Dunaway’s study of voting patterns caught the eye of Julie Makinen, then-executive editor of the Desert Sun newspaper in southern California. Makinen launched an experiment: For a month, the opinion section ditched syndicated columns and letters about national disputes for locally authored commentaries and California-focused political cartoons.

Credit: City Bureau

“Local news gives people so many different touch points to connect with people in their community.” —Julie Makinen

The test provided a living lab for Dunaway and her colleagues. They found that removing national politics from the opinion section didn’t reverse polarization in the Palm Springs region, but it did slow down feelings of distance between people of different political positions.

The exact cause of this is unclear, according to Dunaway. Is it from increasing attention on less ideologically divided local issues? Or reducing consumption of national, more partisan news? But one of the clearest insights, she says, is that it’s viable for publications to reduce national news coverage. “People had opinions and complaints, but they, on the whole, were mostly glad to see less national stuff and more local.”

For Makinen, the experience speaks to the importance of forums for civil discussion about local issues. And the community seemed to agree. When Gannett, the paper’s owner, discontinued the opinion section, community members worked with Makinen to raise money to continue to pay for an opinion editor. That fundraising effort became the Coachella Valley Journalism Foundation, a nonprofit that now supports newsrooms across the region with trainings, awards and funding for newsroom jobs.

The stories local outlets cover about what’s happening at the city and county level have a much bigger impact on people’s lives than the national stage, Makinen notes. And, they create openings where community members can build relationships with each other.

“Local news gives people so many different touch points to connect with people in their community, and sort of feel less isolated and polarized,” she says.

Documenters is one way local news is helping community members find those touch points.

The approach to citizen journalism was developed in Chicago by the nonprofit news outlet City Bureau, when the editorial team decided to recruit residents to help comb through a massive police document. It would have taken one reporter dozens of hours alone, explains Resnik. But by bringing in residents interested in flexing their research muscles, the outlet expanded its capacity and built new relationships with the community.

A group of people at a table as part of a Documenters training
Participants at a Documenters training session. Credit: City Bureau

That evolved into Documenters, a model Resnik describes as a “civic side hustle,” where community members are paid a stipend to, as he says, “commit these small acts of journalism.” The approach has since been adopted in 25 communities, each run locally by a news or civic organization.

In Ohio, Signal Akron launched three years ago simultaneously with their Documenters program, building the network of residents into the way the publication operates. Each week, community editor Kevin Dilley recruits from a pool of more than 400 trained Documenters to cover about a dozen local meetings. Documenters apply to cover meetings as fits their schedule, and make about $90 per meeting. They write up summaries, highlighting a few points they find most important. After some light editing, summaries are posted on the Documenters Akron website. If something particularly noteworthy happens, the summary may get published on Signal Akron’s main website, alongside stories written by the outlet’s professional journalists.

The program, according to Dilley, has resulted in an extraordinarily diverse newsroom. Documenters range in age from 19 to 84, some with PhDs, others reentering from incarceration. Every zip code in the greater Akron area is represented. For Dilley, this community-driven approach provides an opportunity to rebuild trust in local news. Residents may be skeptical of news media, and even of Signal Akron. “Here’s the thing with the Documenters,” he says. “You trust your neighbors.”

One of the biggest challenges is funding. In Akron, there are more public meetings — and more Documenters interested in covering them — than the small editorial team can handle.

Dunaway, of Syracuse University, notes that there is a resurgence of attention on local news. With the internet, many anticipated that online sources about hyperlocal news issues would naturally emerge, but it didn’t happen. Now, she notes, there are concerted efforts to boost local news coverage in order to fill the need. So far, however, she says they tend to be scattershot. Urban areas tend to be better served, while rural and lower-income communities are less well-covered.


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What exactly local news looks like is also changing. Across the country, Documenters share information through messaging networks, bulletin boards and conversations with neighbors. And instead of framing local elections in the national two-party horserace, Documenters have focused on making sure community members understand the roles of the municipal positions on the ballot.

“It changes this idea of an ‘us v. them’ into something where there’s much, much more nuance,” Resnik says.

Jantzi believes every community should have something like a Documenters program. It’s not that local politics aren’t divisive, she says. Police issues tend to be highly polarized, and school board meetings get so contentious they stretch for hours. But by seeing meetings play out, and connecting with neighbors who are interested, there’s more awareness of the nuances of local governance.

“There’s just more accountability for the decision-making and more power to the community to actually learn what’s happening,” she says.

The post Want the News to Unite People? Let Them Report It appeared first on Reasons to be Cheerful.



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